It has taken me 24 hours to get into my account.Collected another card from my local branch.Note they made no security checks before handing it over. They failed to give me a new replacement code so more time spent phoning India to get one.
HSBC have imposed this system on their customers regardless of whether they have the capacity to manage it. It is alleged that even blind customers have received them.
Hours of my time wasted on this.
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